Services

Automations, AI workflows and websites for small businesses.

You might already be paying for the tools you need. The problem is that they don't always work together. WAFFTECH connects your existing systems and automates the repetitive work between them.

Service areas

Capture and convert leads

Automatically capture, qualify, route, and follow up with new leads.

Customer communication

Automate repetitive emails, texts, calls, reminders, reviews, and follow-ups.

Employee operations

Streamline onboarding, offboarding, account setup, notifications, and internal workflows.

Support and ticketing

Route requests, classify tickets, answer common questions, and escalate issues that need a human.

AI-powered workflows

Use AI where it actually helps: reading, writing, classifying, summarizing, extracting information, and making recommendations.

Websites

New or rebuilt websites that look great and feed every inquiry, booking and form straight into your systems.

Website design and build

A website that does more than sit there.

Most small business websites are digital brochures. Leads fill out a form and then wait for someone to notice the email. WAFFTECH designs and builds websites that are connected to the rest of your business from day one.

  • Custom design that fits your brand, built mobile first
  • Contact, quote and booking forms wired into your CRM and calendar
  • Instant follow-up for every new inquiry
  • Fast, secure and easy for your team to update
  • Search basics: page titles, descriptions, Google Business Profile and analytics
  • New site or a redesign of the one you have

Websites start at $500 and can be bundled with any automation package.

Talk to Us About a Website
yourbusiness.com/contact
Request a quote
Form submitted → CRM contact created → Instant reply sent → Team notified

Workflow Ideas

See what's possible.

Lead Follow-Up

Automatically capture, qualify, and follow up with new leads, so no opportunity slips through the cracks.

Lead capturedCRM updatedAI qualificationInstant responseSales notifiedAppointment

Employee Onboarding & Offboarding

Automate the steps behind employee transitions, from account setup and permissions to access removal and team notifications.

Onboarding formAccount creationGroups and permissionsSlack / TeamsTraining checklist

AI-Powered Review Responses

Use AI to analyze customer reviews and draft thoughtful responses, with approval steps and escalation rules built in.

New reviewAI sentimentDraft responseSafety rulesHuman approval

Ready to find out what you could automate?

Start with the WAFFTECH Automation Map.

Find My Automation Opportunities